When I returned home and checked my online credit card account, imagine my surprise to see a $65.24 charge for this property. Enjoy easy access to Santa Clara Convention Center, San Jose McEnery Convention Center, and prominent companies like eBay. Hope to see you again soon. This is supposed to be part of the package of staying at the hotel but it dowsn't work if they won't answer the phone! In what city or town did you meet your spouse/partner? Thank you for the nice review, we are also in the process of upgrading many areas of the hotel. You'll have a memorable stay in the capital of Silicon Valley with the contemporary amenities and convenient location of La Quinta® by Wyndham San Jose Airport. Yes, dry cleaning and laundry service are offered to guests. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We grabbed our car and left for a 4 hour drive home after midnight!! As for the billing issue there is no excuse for that, I have worked on your folio and have made the adjustments. The breakfast area was welcoming and I was greeted with a smile every morning. Leaving was great and the Uber arrived promptly for our very early departure. Please call Wyndham Rewards Member Services at (844) 405-4141. Another 1 showed up and hid under the toilet seat and did not come out. Due to the pandemic, the shuttle was not operating but, the hotel called me an uber FREE OF CHARGE which was great! We are within minutes of companies like eBay, Cisco, Intel, Sony, Deloitte and Oracle, as well as attractions such as California's Great America, Levi's Stadium, Sap Center, Tech Museum of Innovation, Winchester Mystery House, Great Mall, Santana Row. Taxes and fees that are shown are estimates only. If you need to make changes to your questions or answers, you may use the "Edit" Links. Dear Mrsestrada1314, Thank you for taking the time to tell us about your experience. I was about to shower my 4 year old and as I opened the shower there were black foot prints in the tub. I have been to other La Quinta properties and have had pleasant experiences, but based on this experience, I will never stay with La Quinta, nor will I stay at any Wyndham properties in the future. Your username and/or password does not match our records. Yes, free parking is available to guests. Most guest find this much more convenient than a traditional shuttle they have to wait for. I asked for a statement from the front desk person and was shocked to see a room charge of $65.24. After driving an hour and a half to stay close yo the airport, I was able to find this awesome hotel with the most upbeat person working the front desk. Dear David, Thank you for the review, I'm sorry that we left you waiting for the Uber service. Already almost an hour since our flight landed I was afraid to disconnect. We will work with you to ensure that you have full access to the information available to the public on our site. It was just as i expected. Their location is ideal to enjoy downtown and also an easy ride to the airport. Ensure that you have answered your security questions correctly and then click "Confirm Answers". Enjoy your favorite cocktail, beer, or wine at our Lobby Bar called Naki's Lounge! The staff speaks multiple languages, including English and Spanish. 32-inch Flat-screen televisions come with premium satellite channels. We were in an industrial complex four blocks away. In what city or town does your nearest sibling live? This evening I put my child in the shower and saw 3 baby cockroaches running around. I told the front desk and they changed us to 123. We recommend calling ahead to confirm details. The hotel is neat and clean and has a bit of a happy hour. Please see our partners for more details. Thank you Karen. Now we're praying that we didn't get cockroaches in our bags. La Quinta Inn & Suites by Wyndham San Jose Airport offers 145 forms of accommodation with laptop-compatible safes and coffee/tea makers. I had redeemed 30,000 Wyndham reward points for a free one night stay at this mediocre property. Destiny at the. Also, Karen is great and well be sure to share your comments with her and the team! Sincerely. (3), Guest Rooms I was flying out the following morning and wasn't aware that the hotel had a shuttle until karen pointed it out to me. The room was great but there is no airport shuttle! This hotel is unavailable for the dates selected. Located conveniently next to San Jose International Airport just off US 101, the La Quinta Inn San Jose Airport is in the heart of the Silicon Valley. The only problem we had was there is no shuttle. I put the correct address in for the Uber driver and an hour and a half after the plane landed we arrived at the hotel. I called the property directly and was told that my account was going to be credited. Breakfast was not good. Let La Quinta Inn & Suites by Wyndham San Jose Airport be the bright spot in your travel journey with free breakfast, WiFi, and contemporary guest rooms. ©2020 La Quinta Franchising LLC.